Why Businesses Should Consider Managed Services
- Reduce IT costs
- Saving business down time and increase employee productivity
- Protection your IT infrastructure from security attacks
- Ensure your business technology is serviced consistently with expertise
Kamloops Computer Centre provides professional Managed Services for small, medium and large businesses
With our local support team in Kamloops, we have the flexibility to provide remote support, in-store support or we will come to you, servicing many communities in our surrounding area.
Helpdesk support and scheduling.
We offer you quick professional response with our local helpdesk including Incident management specialists to diagnose IT issues properly
With our quick email and phone support response, your service needs will be scheduled appropriately providing a phone, remote or onsite service response.
You can also send us a request from your smart phone via our website here
Remote Support.
With our KCC care and Care + programs we have you covered. We can provide proactive Windows Operating System updates, advanced error detection and prevention, along with IT planning for your technology infrastructure.
With Datto Remote management you will receive quick seamless connection for our technicians to support you and solve your issues quickly.
We have experienced and friendly local support technicians that can be escalated to onsite support when required.
Proactive IT Monitoring.
With our KCC care and Care + programs we have you covered. With our seamless and proactive monitoring feature, we will be able to see IT issues come up before a failure happens.
This potentially will save you down time and allow you to continue to operate your business without interruption.
Backup Services.
We provide customized onsite and offsite data protection including data set testing to assure your critical business data is secure.
Backup Your Data
Regardless of how careful your security practices are, there is always a chance that a malicious virus could infect your network. The quickest resolution is to restore from the previous evening or last backup.
Our technical team can manage this for your business with proper configuration and training on the best back up practices. We have on premise and offsite backup strategies available.
Microsoft Offsite Backup and Hosting
Kamloops Computer centre is an authorized Microsoft Azure installer. For your peace of mind, we can have your data protected off premise with Microsoft’s Canadian datacentres.
Eliminate Unnecessary Costs
Eliminate the need for tape or an offsite backup with backup. Get cost-effective short- and long-term retention, and restore the individual VMs, files, and folders you need—in Azure or on-premises.
Instantly Enable Backup
Easily back up any virtual machines in Azure or on-premises. Enable cloud backup that’s tightly integrated in the Azure virtual machine experience, allowing you to restore individual files, folders, and entire VMs—and never lose track of your assets with dynamic reports.
Guard Against Data Loss From Ransomware
Protect your data from ransomware with Backup without leaving the Azure portal. Enable multifactor authentication, create alerts for suspicious online backup activity, and counteract unauthorized retention or deletions.
Cyber Security.
Today’s attackers evade traditional security solutions, leaving your business vulnerable to data theft. To combat against stealthy security threats, antivirus alone is not enough. Kamloops Computer Centre offers a number of security solutions from Kaseya 365, Trend Micro, Symantec , Barracuda and Fortinet along with other security applications.
Security solutions are an important piece to allowing your organization to focus on your business operations and successes without being forced into disaster management after an attack.
We offer protection of your IT infrastructure from potential threats, including proactive monitoring, threat detection and incident response. We include virus and spam protection, including email customized filtering to protect endpoint systems from attack.
As an option, our team can implement dual authentication for secure access to sensitive data, ensuring only authorized personnel have access to company data and systems.
Consulting and Affordable Flexible Billing.
Our consultants have been with us for many years to provide you with reliable and trusted solutions for your managed service needs including onsite business analysis of your IT infrastructure
You will also have a dedicated account manager to help with escalation support, quick equipment access and to oversee business IT planning and connect you to the proper support channels.
We provide convenient monthly, quarterly or annual billing options for you.
